Onboarding a new hire at the packaging and machinery supplier: company, industry and Europe in one week
Ensure your new hire understands the market before a critical client meeting.
The moment it goes wrong
A new account manager might promise a client a feature your machines do not support. This mistake can lead to a lost sale or a damaged relationship. Rectifying such errors consumes valuable time and resources, delaying other critical projects.
What changes after this course
Your team member will confidently discuss our product range and industry standards. They will explain key European pharmaceutical packaging regulations accurately. You will receive a full training record and a completion certificate for their file.
What is in the course, module by module
10 one-hour audio modules. Each one ends with a short quiz. The course ends with an exam, 80% to pass.
1Understand Our Company's Core Business and Structure
- Learn our company's mission and strategic goals in the packaging industry.
- Identify the key departments and their roles in product development and delivery.
- Understand the reporting structure and who to contact for specific queries.
2Grasp the Pharmaceutical Packaging Industry Landscape
- Recognize the main types of pharmaceutical packaging and their applications.
- Identify the key players and competitors in the European market.
- Understand market trends shaping the future of packaging machinery.
3Explain Our Product Portfolio and Value Proposition
- Describe our primary packaging machine lines and their core functions.
- Articulate the unique selling points that differentiate our products.
- Understand the typical customer needs our machinery addresses.
4Identify Key Pharmaceutical Regulations in Europe
- Recognize the importance of Good Manufacturing Practice (GMP) in packaging.
- Understand the role of the European Medicines Agency (EMA) in drug regulation.
- Identify specific regulations like EU Good Manufacturing Practice Annex 1 for sterile product manufacture.
5Apply Quality Standards for Packaging Machinery
- Understand ISO 9001 requirements as they apply to our manufacturing processes.
- Identify critical quality control checks during machine assembly.
- Recognize the cost of failing to meet quality standards, such as product recalls.
6Navigate Compliance for European Markets
- Understand the CE marking process and its significance for machinery in Europe.
- Identify relevant EU directives, such as the Machinery Directive 2006/42/EC.
- Recognize the documentation required for regulatory audits and inspections.
7Explain Common Packaging Technologies and Materials
- Describe common packaging materials like blister foils, glass, and plastics.
- Understand the principles of various sealing and filling technologies.
- Identify the benefits and limitations of different material choices for drug stability.
8Manage Customer Expectations and Project Timelines
- Understand the typical sales cycle from initial inquiry to machine installation.
- Identify common project milestones and key decision points for clients.
- Recognize the impact of project delays on customer satisfaction and revenue.
9Communicate Effectively with Pharma Clients
- Learn the specific terminology used in the pharmaceutical industry.
- Practice explaining technical details of our machines in plain language.
- Understand the importance of clear communication to avoid costly misunderstandings.
10Plan Next Steps for Continued Professional Development
- Identify internal resources for ongoing learning about new products and updates.
- Recognize external industry events and conferences for networking.
- Understand the value of continuous learning for career growth and company success.
Price for this title
One licence, 10 one-hour modules, every employee of the legal entity, 12 months. Smaller companies pay less.
| Company size | Price | Discount |
|---|---|---|
| Over 500 staff | €9,750 | full price |
| 50 to 500 staff | €6,240 | 36% off |
| Under 50 staff | €3,900 | 60% off |
Cheaper as part of a track pack or company library. Delivered within 72 hours of payment or the course is free.
Who this is for
Roles: Owner, CEO and board, Business development and export sales, Regulatory affairs, Quality assurance and Qualified Person, Quality control and laboratory, Production and engineering, Supply chain, purchasing and logistics, Finance, pricing and tenders, Marketing and communications, Pharmacovigilance and medical, Human resources and onboarding, IT, data and validation
Businesses: Packaging and machinery supplier,
Countries: every country track
What you receive
- One-hour audio modules. Listen on the commute, at the bench, in the car.
- Companion workbook. Exercises and checklists per module, ready to file.
- Full transcript. Searchable, printable, quotable in your procedures.
- Source for every fact. Each statement links to its guideline, regulation or paper, so an auditor can check it.
- Certificate per learner. Name, course, hours, guideline version, date.
- Auditable training record. Per-person export for your quality file, the document inspectors ask for under EU GMP Chapter 2.
English first. Other languages are available in test mode on request.
Request a free sample module